Captive Audience: How Companies Make Millions Charging Prisoners to Send An Email
by Victoria Law
Posted September 18, 2018
Inside prisons, e-messaging companies are quietly building a money-making machine virtually unhindered by competition—a monopoly that would be intolerable in the outside world. It’s based in a simple formula: Whatever it costs to send a message, prisoners and their loved ones will find a way to pay it.
And, the more ways prisoners are cut off from communicating with their families, the better it is for business. Which means that stamp by stamp, companies like JPay—and the prisons that accept a commission with each message— are profiting from isolation of one of the most vulnerable groups in the country. And, with prisoners typically earning 20 cents to 95 cents an hour in jobs behind bars, the cost of keeping in touch most likely falls to family members and friends. More…