Behind the One-Way Mirror: A Deep Dive Into the Technology of Corporate Surveillance
By Bennett Cyphers and Gennie Gebhart
Posted January 9, 2020
Trackers are hiding in nearly every corner of today’s Internet, which is to say nearly every corner of modern life. The average web page shares data with dozens of third-parties. The average mobile app does the same, and many apps collect highly sensitive information like location and call records even when they’re not in use. Tracking also reaches into the physical world. Shopping centers use automatic license-plate readers to track traffic through their parking lots, then share that data with law enforcement. Businesses, concert organizers, and political campaigns use Bluetooth and WiFi beacons to perform passive monitoring of people in their area. Retail stores use face recognition to identify customers, screen for theft, and deliver targeted ads.
The tech companies, data brokers, and advertisers behind this surveillance, and the technology that drives it, are largely invisible to the average user. Corporations have built a hall of one-way mirrors: from the inside, you can see only apps, web pages, ads, and yourself reflected by social media. But in the shadows behind the glass, trackers quietly take notes on nearly everything you do. These trackers are not omniscient, but they are widespread and indiscriminate. The data they collect and derive is not perfect, but it is nevertheless extremely sensitive. More…